No matter if your torch is MIG (GMAW) or TIG (GTAW), water-cooled or air-cooled, semi-automatic, handheld, automatic or robotic, tandem, open-arc, gasless or submerged arc (sub arc), hardbanding or overlay, D/F MACHINE SPECIALTIES can usually repair or refurbish any torch for less than a 1/3 of the cost of a new torch! Very often we find that customers do not have spare torches to back-up the jobs they rely on. There is nothing worse in welding than down time. If you do not have a spare torch to back-up your production line, we always recommend that you order a new torch immediately to avoid this potential down time. After you have replaced a torch and are up and running, before you throw away what you thought was a damaged and not-repairable torch, we ask that you send it back to us for an evaluation and factory repair estimate. All this will cost you is your shipping charges. Repair work shall not apply to goods that have been altered or repaired or that have been subject to misuse or used while any parts are loose, broken, or damaged or used with other than original D/F® parts which may affect performance and safety.
Very often, bent or crashed torches can be straightened, and if they pass the pressure test they can be repaired to as good as new. The average cost of a new torch (depending on model) is $700.00 to $900.00. While the average cost of a repair is $229. Besides getting all of the damaged parts replaced with new parts, all D/F repaired torches will get a new power cable, contact tip, nozzle, spatter disc, and body liner, and will be set back up to our factory specifications. Please be sure to always include torch part number, model name and number, and any consumable and accessory part numbers. We cannot set up a torch to your job requirements if we do not know the wire size and type, gas nozzle shape and ID, length of torch utilities (from the torch to the wire feeder) and the wire feeder and power source the torch is being connected to.
D/F can guarantee expert and reliable support after a product has been purchased. This means a high productivity and long service life for your systems. D/F is fully equipped with tools, test equipment and Genuine D/F repair parts to ensure that D/F products are repaired to original D/F manufacturing specifications. At D/F, repaired products are tested to the standards as new products. Our repair personnel are employed full-time and their trained expertise can not be matched by independent repair facilities.
D/F MACHINE SPECIALTIES offers a "flat rate for Labor" plus "parts and consumables" for specific repairs. Once we receive the items for repair, we will get back to the customer a repair quote within three working days. A rapid turnaround time is usually 10 days or less on all repair work. If the product is deemed "non-repairable," it will be returned or scraped at no charge. A request for repair must originate from a qualified D/F MACHINE SPECIALTIES distributor only with a purchase order and accompanying Repair Tag. Use of non-D/F® Parts and/or Consumables with these MIG and TIG Welding Guns and Machine Barrels may damage or severely limit performance of the D/F® MIG and TIG Welding Guns and Machine Barrels, and will void any warranties or repairs.